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1.6 Based on 76 reviews
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  • Customers like
    • Nothing the whole situation was a complete nightmare 1
  • Customers don't like
    • Experience with rent a wheel 6
    • Service 4
    • Everyone and everything 3
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BIG THANKS TO THE CREW AT W COLONIAL. YOU GUYS ARE THE BEST. 5 STARS......................................................... 1262016

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All i can say it's, be really carefull about what you sing with them. Read the papers and the warranty carefully. I had a really bad experience with them.

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I hat bad experience in rent a weel in Ontario store manager Omar is bad actitud bad custumer service last time whit EZ rims is frendly nice Poeple good custumer service in client sent 2006 in I'm not going back no more I deal someny deals sorry you get back again the same poeple.

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Several times a payment date was changed and they would run the payment on original form without permission after a green and noting that there was a payment change and they were to wait overdrawn in my account costing me lots of money and stopping me from being able to pay the vet bill they literally were told not to run it and then ran it two hours later

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Irving, TX - Paid on time for 6 months, called to try and make arrangements and was told flat out, NO! Kept making on time payments, 3 weeks later was 5 days behind on a single $55 payment and they began to harass me. Calling my job 4-5 times a day, even when i spoke to them and asked them to stop bc i could wrote up or fired and told them what day a payment would be made, they continued to call and leave messages. Very low level and... Read more

Was this review helpful? 2 2

They try to play you there do not rent from them they have horrible customer service and try to get money off you gave me some out of shape rims and refuse to do anything about it

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this place is a ***! always has some kind of hidden bs excuses to take more money. not only do they not care about customers but they live to overcharge and randomly include *** charges. i agreed to a set of wheels and tires at a cost of $2800 "out the door" and i emphasize the "out the door" part... but later found out they over charged me $150 on my pay out. then come to find out, just 3 months later i start getting charges on my credit card.... Read more

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I have had worst experience with this company DO NOT BUY ANYTHING drom this company ive put it a claim for a cravked rim they said 14 business day which is ridiculous already but it has take over month and a half and still no rim staff is rude and worst i ever delt with and would not provide manager or district manager info. Shaddy company do not buy rims their nor tires i can not stress this enough if i save one person from their BS this will... Read more

Was this review helpful? 1 1

My name is Terry Isom I have purchased a set of 20 inch rims and tires from your kissimmee store, and retured 6 months later to purchase two more tires and ended up buying 4 new tires these i purchased the warranty with for 80.00 dollars, I had two occasions where i needed repairs to my tires and both times i was given the run around and didn't get service, both occasions my damage tires was put back on my car and i was sent down the road with... Read more

Was this review helpful? 1 3

send up for them to take directly off card and they failed to do so and call me saying im 3 weeks behind on payments.

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