Rent A Wheel Complaints and Reviews

1.8
  • Service1 votes
  • Experience with rent a wheel1 votes
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They guaranteed no rub, their tires have demolished my inner fenders and is ripping fenders off. They tried to charges me over $1200 for $500 tires Add comment

  • Feb 17
  • Rentals
  • Tucson, Arizona
  • Staff
  • 99
  • REVIEW RATING 4/5

Is this how a former military man gets treated....a district manager rude and called me a liar after being quoted one price on a purchase at end of transaction tries to boost an additional $500 thinking i didnt see it, after i asked him and store manager as well is it same price nothing more or less they said correct! Rude and disrespectful to me and my parents who made the purchase. Then tell me... Read more

Was this review helpful? 1 0

Rent a Wheel/Rent a Tire shouldnt be in business. As a manager, I have seen first hand the lack of responsibility when it comes to upper management. This company is money hungry and simply take advantage of people when the opportunity presents its self. Stay away. I left the company for its ethics or lack of rather. Add comment

  • Jan 08
  • Rentals
  • Long Beach, California
  • Tires
  • 437
  • REVIEW RATING 5/5

I used rent a wheel to replace some tires on my company trucks they came out wore really rude and there service sucked,I was looking forward to keeping them as my primary supplier,but these people have no respect for anyone's property,damaging instead of fixing.I suggest going somewhere else,I ended up opening a contract with Goodyear tires really professional people,rent a wheel sent some thugs... Read more

Was this review helpful? 5 0

Being charged for insurance on tires and rims without it being part of rental contract or not even asked if I wanted insurance? Add comment

  • Jan 05
  • Equipment
  • Riverside, California
  • Tires
  • 417
  • REVIEW RATING 5/5

i got some tires just tires and they charged me 800 i paid 400 cash and the rest in payments they removed 1,000 from my bank so the total was 1,400 just for tires not rims. then they wanted more payments i said no so they sent a worker to my home and he removed the nipple that holds the air and popped my tires i had to call the police the worst thing was that the tires where used and when they... Read more

Was this review helpful? 1 1

They charged my wife a week before her first initial payment,total different from her agreement very bad customers service they don't pay attention what are they doing,her bank account when to overdraft because this, Add comment

They have very bad customer service. Add comment

  • Dec 08, 2014
  • Rentals
  • Spring, Texas
  • Contract
  • 1
  • 1
  • 691
  • REVIEW RATING 5/5

Went to the store on 16-1960 Houston TX and got a good deal the young man that set the deal up was great when everything was said and done the person that was to finish the sale said that my wife needed to sign the contract to I told him that she was at babies or us on the other side of the shopping center by Krogers and I said that we were going to make her walk back and he said that . That's OK... Read more

Was this review helpful? 1 4

  • Nov 29, 2014
  • Employees and Ex-employees
  • Arlington, Texas
  • Working Experience
  • 1
  • 1
  • 733
  • REVIEW RATING 5/5

I used to work there until I realized how they met their weekly quota. They would over charge one customer to pay for another's late payment or they would look through files of customers who have already paid off their merchandise and use their credit card information to get another customer's account right. The manager encourages this behavior and threatened my job if I didn't have physical... Read more

Was this review helpful? 3 1

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